Medicaid Payer Issue Tracking

This portal aims to support NMHA’s members by helping to log and hopefully resolve challenging MCO issues such as medical necessity; prior/continuing authorization; claims; provider loading; credentialing; contracting; medical records access; and more.
Issues entered here will be shared with the relevant payer. If a timely and appropriate resolution is not reached, NMHA and the hospital may escalate to the NM Human Services Department.
Users may only view and edit entries associated with their individual login.
Please contact Jeff Dye (Jeff Dye) or 505-343-0010 with any questions or suggestions.

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